Download our latest version of Teamviewer Quick Support that we use for our remote support sessions.
Once the program has downloaded, run it and provide us with Your ID.
- You need a stable internet connection for the application to work;
- We currently only provide remote support in South Africa;
- We use a unique password in our session, giving us sole access to you’re computer. Should you like another service provider to help you, they must provide you with their own version of Teamviewer, or the standard version;
- Once a session is concluded and the program is closed, Software Solutions will no longer have access to you’re computer. This version of Teamviewer is not installed onto you’re computer, but merely runs upon execution of the file;
- Standard rates apply for remote support sessions. There is no charge if we use the program to determine the initial problem or for follow ups within warranty periods;